Our previous battery rebuild vendor is missing!

We have issues with the product we purchased from our previous battery rebuild vendor.

Five quick "Caveat Emptor" examples of what we hear from new clients and then a link to amateur examples:

1. We recently purchased product from another battery vendor that called us with what sounded like a great deal.  We are now having problems with their product but cannot find them.  Ladies and Gents, we have rebuilt packs they have previously recelled.  Ouch.

2. A New Company is advertising and the prices are really great but when we read your site and started questioning them we discovered they are using consumer grade cells and not offering any real service to improve my battery or performance.

   1. Yes, and let me also explain that showing a picture of a multi-story facility does not mean you are so big, it means that your margins on low quality cells is so large you can afford to rent space in this type facility.

   2. Their name brand package is comparable to our new economy line except that in our economy line we explain to you Exactly what you get with economy.

   3. When they call here pretending to want a battery serviced their questions are never about the battery and camera relationship.  IT is questions like, what is this wire in my battery for?  No, we do not tell them.., the truth anyway.

3. A new company recently called and introduced themselves to us and were asking for our business.  They are a new company but they say they have several years experience in the industry. 

   1. Why did they close the other times?  We know.  We are not excited about it but we have rebuilt packs they have previously recelled or built new. 

4. In September 2006 a peachy lady calls here  asking for employment, wanting to work out of her house in another Southern city and state. She stated that she and her other lady partner, of a few months, had a cat fight in 05 or earlier in 06, and split what was left of a company they inherited from the deceased owner.  (He had been in business for twenty years and we at REI would not do business with him.) 

   1. She stated that she and her x-partner are now fighting over who gets the company name of the dead owner it was inherited from.  The individual claims over 20 years in business.  I guess so, if you include the years in the dress shop.  So she is now sourcing sub-contractors for batteries, or was it dresses?.

   2. Why did they close the other times?  We know.  We are not excited about it but we have recelled packs they have previously recelled or built new. 

5. A company called, introduced themselves to us and said they had many consecutive years in business.

   1. In our Webster's dictionary consecutive means continual.  We cannot find in Webster's dictionary where consecutive means: Closed, sold, closed, re-opened.  We know their work first hand and will never use them for overflow assembly sub-contracting.

6. The retail battery vendor, the franchise guys.  They have a few retail locations across the country and are known to use mostly third world or a few brand name, consumer grade, very low end cells.  We have rebuilt packs they have previously recelled.  Oh, we won't even go into that discussion.

7. Another is late 2007 BRAND NEW with a background in rebuilding laptop batteries.  Our long term take on rebuilding certain batteries including laptop batteries is at: Laptop Batteries

   1. Bait price but when you call the price is very different.

   2. Using VERY low end Chinese cells or hundreds of other off brand or consumer grade battery cells, Toshiba,  etc.

   3. Recell battery packs that should NEVER be rebuilt or recelled, which gives rebuilding a bad name

   4. Misleading marketing, hook and get the order this time, not expecting repeat business.

To us the above vendors mean nothing positive and are toxic.

Consider:

From coast to coast we have seen so many broadcast battery rebuilding companies close, open again, silently close again, come back under a different name, and then close again. They always come back with a crafty spin, gimmicks, cheap prices, and plugging brand names while using cheap cells.   We know because we get your calls later when you have problems.

Through all of our own challenges we have kept our doors open faithfully for your business since 1989. Never closed, never re-opened.  Our FAQ sheets supply you with total detail on every item we assemble and specifications for every cell available as well as what to look for in a good vendor and a bad vendor.

Rathbone Energy is Still In Business Since 1989 and is a:

SBA Certified HubZone Empowered Certified Company in an underdeveloped economic area of the Appalachia's: Cocke County - Newport, Tennessee.  Consistently serving the battery industry since 1989.

• Doing business with a HubZone Empowered company may provide tax benefits for your company.

• We qualify as a HubZone because

  • This Appalachian area has an average yearly per person income  well under the national poverty level, +/- $18,000.00 per annum.

  • Has an average unemployment level well above the national average,  +/- 10%.

  • Borders the Cherokee Indian Reservation of the Smokey's

• We chose this location to give Hope and employment to some and be an example for many.  You can provide a great benefit by placing your orders with us today.  And it is home.

Department of Defense, Department of Energy, Department of Transportation, NASA, and Federal Government preferred vendor and authorized contractor .

Amateur Work Examples

FAQ's, 50+ Broadcast Battery Rebuilding FAQ's

Lithium Ion Broadcast Batteries